Question 1

What is BreederZOO?

Accepted Answer

BreederZOO is a cross-platform relational database. Enter once and done! Unlike other dog breeding software, BreederZOO manages your kennel in one all-inclusive program. It gives you the ability to print, save and email PDF documents saved or created in the program. It also is network ready! It was designed by a breeder for breeders.

Question 2

How much does BreederZOO cost?

Accepted Answer

We offer a 30 day free trial to new subscribers. Subscriptions start as low as 34.99 per month.  Click Here (undefined)to subscribe.

Question 3

How do I purchase the program?

Accepted Answer

Just fill out our subscription form HERE.(javascript:void(0)) We respond to all inquiries within 24 hours.

Question 4

Do you offer a free trial?

Accepted Answer

Absolutely!  We offer a 30 day risk free trial.

Question 5

Is BreederZOO compatible with mobile devices

Accepted Answer

Yes! BreederZOO works with all Apple mobile devices. Work on the go with your iPhone or iPad at no additional charge, Android is in the works. Click here for installation instructions. It requires a special link we provide. (undefined)

Question 6

What is Claris FileMaker and why do I need it?

Accepted Answer

FileMaker is a cross-platform relational database application from. It integrates a database engine with a graphical user interface.  It is BreederZOO’s mother program. FileMaker is what makes BreederZOO such a powerful program and gives it the PDF, Email, and networking functionality that other dog breeding software programs have not been able to achieve. BreederZOO could function without FileMaker as a standalone program, but would lose all the fantastic PDF, email and networking features.  A Claris FileMaker license is included with your BreederZOO subscription 
There are no other server-realated costs.

Question 7

Can I import my data from other dog breeding programs?

Accepted Answer

Absolutely! We offer several csv templates for you to populate from your own spreadsheet tool or dog breeding database. Here is an example of the dog details template that you can populate and upload into the program (undefined)There is no charge for this service.

Question 8

Do you offer customer support?

Accepted Answer

We are here to help!  We want your BreederZOOpro experience to be as pleasant as possible.  That is why we offer personal email and phone support to every BreederZOOpro client. Also, we have an entire page dedicated to support issues CLICK HERE.(https://breederzoo.helpscoutdocs.com/)
 
*BreederZOO support does not include any server related issues to outside server providers.

Question 9

Is BreederZOO glitch-free?

Accepted Answer

Like any software program, there will be occasional glitches, especially when new features are added.  We are always working to improve BreederZOOpro.  If you find a glitch or have a suggestion to improve the program, please let us know and we will work to include it in one of our regular BreederZOOpro updates.

Question 10

What are the system requirements.?

Accepted Answer

System Requirements
Be sure to update your operating system before installing FileMaker.
Note that OS X Yosemite is no longer supported.
 
A broadband internet speed is highly recommended. DSL connections will experience some delay or lag with data transfer. 
 
Operating System*
Windows 10 Pro EditionWindows 10 Enterprise Edition32-bit and 64-bitAnniversary update
Windows 8.1 Standard EditionWindows 8.1 Pro EditionSystem updates 2919355 and 2999226
Windows 7 SP1 Professional EditionWindows 7 SP1 Ultimate EditionSystem update 2999226

macOS Mojave 10.14
macOS High Sierra 10.13
macOS Sierra 10.12
OS X El Capitan 10.11

*Version stated is the minimum requirement. FileMaker Pro may also work with later operating systems certified by FileMaker, Inc. Operating systems not listed in the table above have not been tested and are not supported.
 
Hardware requirements
Minimum RequirementsRecommendedRequirements
WindowsCPU: 1 GHz or faster x86- or x64-bit processorRAM: 1 GBCPU: 1 GHz or faster x86- or x64-bit processorRAM: 2 GB or more
MacRAM: 2 GBRAM: 4 GB or more
 
Other (for email and pdf functions)
OS X Mail
Outlook 32 or 64 bit
Adobe Acrobat Reader (free download)
*FileMaker Does not work with high DPI monitors specifically the Lenovo Yoga

Question 11

How do I set up my default e-mail to work with BreederZOOpro?

Accepted Answer

breederzoo.helpscoutdocs.com/article/46-how-to-change-your-default-e-mail-in-windows-10(https://breederzoo.helpscoutdocs.com/article/46-how-to-change-your-default-e-mail-in-windows-10)

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