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Support

What is BreederZOOpro?


BreederZOOpro is a cross-platform relational database. Enter once and done! Unlike other dog breeding software, BreederZOO Pro manages your kennel in one all-inclusive program. It gives you the ability to print, save and email PDF documents saved or created in the program. It also is network ready! It was designed by a breeder for breeders.




How much does BreederZOOpro cost?


We offer a 10 day free trial to new subscribers. Subscriptions start as low as 34.99 per month. Click Here to subscribe.




How do I purchase the program?


Just fill out our subscription form HERE. We respond to all inquiries within 24 hours.




Do you offer a free trial?


Absolutely! We offer a 10 day free trial. No contracts. You can stop at anytime.




Can I use BreederZOOpro on my mobile devices?


BreederZOOpro works with all Apple mobile devices. Android is in the works. Click here for installation instructions. It requires a special link we provide.




What is FileMaker and why do I need it?


As an Apple subsidiary, FileMaker Pro is a cross-platform relational database application from FileMaker Inc. It integrates a database engine with a graphical user interface. It is BreederZOOpro’s mother program. FileMaker is what makes BreederZOOpro such a powerful program and gives it the PDF, Email, and networking functionality that other dog breeding software programs have not been able to achieve. BreederZOOpro could function without FileMaker as a standalone program, but would lose all the fantastic PDF, email and networking features. A FileMaker license is included with your purchase of BreederZOOpro. There are no other server-realated costs.




Can I import my data from other dog breeding programs?


Absolutely! We offer several csv templates for you to populate from your own spreadsheet tool or dog breeding database. Here is an example of the dog details template that you can populate and upload into the program There is no charge for this service.




Do you offer customer support?


We are here to help! We want your BreederZOOpro experience to be as pleasant as possible. That is why we offer personal email and phone support to every BreederZOOpro client. Also, we have an entire page dedicated to support issues CLICK HERE. *BreederZOO support does not include any server related issues to outside server providers.




Is BreederZOO glitch-free?


Like any software program, there will be occasional glitches, especially when new features are added. We are always working to improve BreederZOOpro. If you find a glitch or have a suggestion to improve the program, please let us know and we will work to include it in one of our regular BreederZOOpro updates.




What are the system requirements.?


System Requirements Be sure to update your operating system before upgrading to FileMaker Pro 17. Note that OS X Yosemite is no longer supported. A broadband internet speed is recommended. DSL connections will experience some delay or lag with data transfer. Satellite internet is not recommended. Operating System* Windows 10 Pro Edition
Windows 10 Enterprise Edition32-bit and 64-bit
Anniversary update
Windows 8.1 Standard Edition
Windows 8.1 Pro EditionSystem updates 2919355 and 2999226
Windows 7 SP1 Professional Edition
Windows 7 SP1 Ultimate EditionSystem update 2999226
mac OS Catalina 10.15 macOS Mojave 10.14 macOS High Sierra 10.13 macOS Sierra 10.12 OS X El Capitan 10.11 *Version stated is the minimum requirement. FileMaker Pro may also work with later operating systems certified by FileMaker, Inc. Operating systems not listed in the table above have not been tested and are not supported. Hardware requirements Minimum RequirementsRecommendedRequirements WindowsCPU: 1 GHz or faster x86- or x64-bit processor
RAM: 1 GBCPU: 1 GHz or faster x86- or x64-bit processor
RAM: 2 GB or more
MacRAM: 2 GBRAM: 4 GB or more Other (for email and pdf functions) OS X Mail Outlook 32 or 64 bit Adobe Acrobat Reader (free download) *FileMaker Does not work with high DPI monitors specifically the Lenovo Yoga




How do I set up my default e-mail to work with BreederZOOpro?


breederzoo.helpscoutdocs.com/article/46-how-to-change-your-default-e-mail-in-windows-10





A  Revolutionary New Way to Manage Your Dog Breeding Program. 

Contact

JEREMY WESTOVER

CHRISTINA WESTOVER

(801) 901-8433

Emails and phone calls are returned Monday – Friday 9:00 a.m – 5:00 p.m. PST

© 2018 by BreederZOOpro